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Frequently Asked Questions
Find answers to common questions
How do I get a temporary phone number?
Go to the home screen and tap 'Get a Verification Number'. Select your preferred country and service, then purchase credits if needed. You'll receive a temporary number instantly.
Why didn't I receive the SMS code?
SMS delivery can take up to 2-3 minutes. If you still don't receive it, check if the service supports the selected country. Some services may block certain regions or have delivery issues.
How long are phone numbers active?
Temporary phone numbers are typically active for 10-20 minutes, depending on the service and country. You'll see the expiration time when you receive your number.
How do credits work?
Credits are used to purchase temporary phone numbers. Different countries and services may have different credit costs. Credits never expire and can be used anytime.
Is my data secure?
Yes, we use enterprise-grade security to protect your data. SMS messages are automatically deleted after 24-48 hours, and we don't store any personal information from the messages.
Quick Troubleshooting
SMS Not Received?
- Wait 2-3 minutes for delivery
- Check if the service supports your selected country
- Try a different country if available
Payment Issues?
- Check your payment method is valid
- Ensure sufficient funds are available
- Try restarting the app and retry
App Not Working?
- Force close and restart the app
- Check your internet connection
- Update to the latest version
App Information
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For any questions, please contact us at support@smscode.dev